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Executive Assistant Manager

Job No: STAM20200110
Location: Brisbane


As a leading owner and operator of landmark luxury hotels, Stamford Hotels and Resorts are seeking a dynamic and experienced Executive Assistant Manager to join our senior management team at Stamford Plaza Brisbane. This position is to support the hotel's operations to ensure excellence in service delivery and customer satisfaction.

The successful applicant will assume responsibility for the day-to-day efficient operation of the Hotel, supporting Rooms Division, Food and Beverage teams and assisting the General Manager in managing other aspects of the Hotel as they arise.

This role reports to and supports the General Manager to ensure the continued development of our strategic financial vision for the hotel.

To achieve the budgeted profitability and sales target whilst providing exceptional customer satisfaction, it is incumbent that you possess:

  • Previous experience as Hotel Manager/ Hotel Operations Manager or equivalent role at a large deluxe hotel.
  • Passion for service excellence and building a customer service centric.
  • Excellent financial and forecasting skills to manage resource allocation and to ensure business goals are met.
  • In depth operations knowledge of at least two areas from: Front Office / Rooms / Reservations / Food & Beverage Operations.
  • Proven track record in driving profitable F&B outlets and possess an innovative mind to develop F & B promotions.
  • Sales & Marketing skills especially within the hotel industry.
  • Revenue Management skills with experience in budgeting, P&L's and forecasting.
  • Great leadership skills with an open door policy.
  • Excellent communication skills, highly motivated and professional in all dealing with both guests and team.
  • Tertiary qualifications in Hotel Management or Business Administration preferred.

Culture and Benefits

Our 'Knight's Head' Logo is conceived from our founder Sir Stamford's family crest and symbolises the core values that unify all members of our company. We believe our people are our greatest asset and we therefore strive to reward, retain and develop passionate and success-orientated professionals at all levels. As a team member with us you can expect to receive;

  • Excellent salary package & employee benefits.
  • Great career opportunities and development.
  • Food & beverage discounts in all F&B outlets within our Hotels.
  • Free Staff meals.
  • Dry Cleaning.
  • Car Parking.
  • Discounted Accommodation throughout Stamford Hotels & Resorts.

Stamford Hotels & Resorts is an Equal Opportunity Employer.



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